Refund Policy

Profit Compass LLC · Arizona, United States · Effective October 14, 2026 · customer-agreement-v1.1-2026-10-14

Once billing is activated, Profit Compass subscriptions are billed on a recurring monthly basis.

Once billing is activated, ordinary monthly subscription fees are non-refundable and are not prorated, including for partial months or unused access, except where applicable law or Paddle's applicable Buyer Terms or Refund Policy provide otherwise. This also applies to access removed under Section 12 of our Terms of Service, subject to those same exceptions.

For purchases made through Paddle after approval and activation, Paddle's Buyer Terms and Refund Policy also apply. Nothing in this policy limits your applicable legal rights. Paddle alone decides whether to grant a discretionary refund under its policies; requesting a refund does not guarantee one. Contact support@GoProfitCompass.com for assistance, or request payment support from Paddle at https://paddle.net.

To request cancellation, email support@GoProfitCompass.com from your account email. Our support team will process your request and confirm the effective cancellation date by email. Sending an email does not itself cancel your subscription. For an end-of-period cancellation, your subscription will not renew after the paid-through date, and you keep full access through the end of your current paid billing period. For purchases made through Paddle after approval and activation, you may also use Paddle-provided cancellation links or its customer portal. These instructions do not limit your rights under Paddle's Buyer Terms or applicable law. Business records are retained for 90 days after paid access ends, then are subject to deletion under our Terms of Service, including legal, billing, security and backup exceptions.

For billing questions, please contact us at support@GoProfitCompass.com.